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Performance appraisal models in the county health centers of Iran: A systematic review
The main component of organizational policy formulation and implementation is performance design and appraisal, which makes the system intelligent and motivates people to exhibit desirable behavior. As a result, this systematic review summarizes current knowledge about performance appraisal models in Iranian county health centers. From 2002 to 2020, 13 electronic databases and search engines were searched for relevant keywords in the current study. The obtained English or Persian health articles were then discussed. The CASP checklist was used to assess the quality of all articles. 13 articles with relevant titles, abstracts, and texts were reviewed out of a total of 2400 articles. According to the findings of this study, the performance appraisal model’s components include health improvement, accountability and fairness in financial participation, financing, service provision, resource production, and stewardship. Performance evaluation of health care systems assists health decision makers and politicians in holding themselves accountable for their actions, allowing them to make better decisions to improve their actions. As a result, it is possible to improve the performance of inefficient health centers in a more appropriate manner by better managing health center personnel and utilizing their power. Because the development and implementation of a health center performance appraisal model can improve the delivery of health services, their use must be carefully planned.
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