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  Customer satisfaction: what can we save?

  Roberta Lerza

  3-4

  30-03-2011

  Published: 30 March 2011

  1106

  PDF: 1383

• Quickly and well… A survey on customer satisfaction of low injury severity scores in ER

  Enrico Baldantoni, Daniela Chiusole, Ivo Fauri, Franca Refatti, Marco Scillieri, Pierluigi Torboli

  21-29

  21-02-2007

  Published: 21 February 2007

  953

  PDF: 1693

• Patients suffering benign chronic pain becoming acute: ER approach

  Giovanni Nervetti, Anna Milanesi, Massimo Motta, Carmen Mellado, Francesca Lovo

  22-27

  18-06-2006

  Published: 18 June 2006

  850

  PDF: 1096

• Customer satisfaction in the observation unit of the Emergency Room

  Monica Cirone, Fiorella Robba, Guglielmo Lagorio, Grazia Guiddo, Roberto Lerza

  19-23

  15-04-2009

  Published: 15 April 2009

  858

  PDF: 1580