Cirone M, Robba F, Lagorio G, Guiddo G, Lerza R. Customer satisfaction in the observation unit of the Emergency Room. Emerg Care J [Internet]. 2009 Apr. 15 [cited 2024 Nov. 26];5(2):19-23. Available from: https://www.pagepressjournals.org/ecj/article/view/ecj.2009.2.19